Communication and Information Sciences Program, University of Hawai`i at Manoa
This is the official reading list for the CIS HCI area exam. Please direct general questions to Dan Suthers (suthers@hawaii.edu).
NOTE: Many of these readings have been placed on electronic reserve! See these instructions.
The readings for the primary exam consist of this entire reading list. We recommend that you begin with the Introductory/Survey readings, starting with those marked for the secondary exam, and then deepen your understanding with the other readings.
The readings for the secondary exam consist of the first three items in the "Introductory/Survey" category. The secondary exam readings are in boldface.
Everyone should be familiar with the material in these readings. We recommend that you read them in the order listed. (Secondary exam students need only study the first three.)
Norman, D. A. (1988). The Design of Everyday Things. (Previously
published as The Psychology of Everyday Things.) New York: Doubleday.
ISBN: 0-385-26774-6.
Call Number: TS171.4 .N67 1990.
A popular book that will motivate the importance of human
factors in the design of everything we use. This reading is also included
as an introduction to concepts such as "affordances" and "knowledge
in the world" versus "knowledge in the head" (but see Norman's
later
Preece, J., Rogers, Y., & Sharp, H.. (2006). 2nd ed. Interaction Design:
Beyond Human-Computer Interaction. New York: John Wiley.
ISBN: 978-0-470-01866-8.
A typical undergraduate level textbook to introduce you
to the field, including both scientific background and usability design
methods. One of the few that adequately addresses affective measures.
Note that we are now using the 2nd edition.
Carroll, J. M. (Ed.) (2003). HCI Models, Theories and Frameworks: Toward
a Multidisciplinary Science. San Francisco: Morgan Kaufmann publishers.
ISBN: 1-55860-808-7.
This collection of tutorial articles is an appropriate survey
for the graduate level student.
Carroll, J. M. (Ed.) (2002). Human-Computer Interaction in the New Millenium.
New York: ACM Press.
ISBN: 0-201-70447-1.
A compilation of articles that will give the
HCI specialist an in-depth introduction to various topics. Many of the
articles were previously published and became highly referenced. Study
it well for the primary.
These readings provide a better understanding of the human side of human-computer interaction.
Olson, Gary M. and Olson, Judith S. (2003). Human-Computer Interaction:
Psychological Aspects of the Human Use of Computing. Annual Review of
Psychology 54, 491–516.
URL: http://psych.annualreviews.org/cgi/reprint/54/1/491.pdf
Overview of recent HCI research that has expanded beyond its roots
in the cognitive processes of individual users to include social and
organizational processes involved in computer usage in real
environments as well as computers in collaboration.
Lohse, Gerald, L. (1997). Models of Graphical Perception. In M. Helander,
T.K. Landauer, & P. Prabhu (Eds.), Handbook of Human-Computer Interaction
(2nd ed., pp. 107-135). Amsterdam: Elsevier Science.
Call Number: QA76.9.H85 H36 1997
Provides an overview of human perception and of implications
for graphical display of information. Focus on the first three sections,
including the survey of the graphics literature and the example of three
alternative visualizations of data. It is not necessary to memorize all
of the models in section 6.4.
Nardi, B. (1996). Studying context: A comparison of activity theory, situated
action models, and distributed cognition. In B. Nardi (Ed.), Context
and Consciousness: Activity Theory and Human-Computer Interaction. Cambridge,
MA: The MIT Press. (pp. 69-102). Cambridge, MA: The MIT Press.
URL: http://www.acm.org/interactions/vol2no4/depts/book.htm
Concise juxtaposition of three alternative theoretical frameworks for
analyzing human communication and activity: situated action theory,
distributed cognition theory, and activity theory.
Suchman, L. A. (1987). Plans and Situated Actions: The Problem of Human-Machine
Communication. New York: Cambridge University Press.
Call Number: T59.7 .S83 1987
Drawing on the ethnomethodological tradition of sociology, this work
challenges traditional assumptions about human-machine communication. The
empirical fondation of the work is an observational study of the human use
of an intelligent copy machine. Insights gleaned from the study make a
compelling case against traditional representationalist models of
communication, and for an alternative,"situated action" model, which has
been highly influential in contemporary studies of HCI.
Rogers, Y. (2004). New theoretical approaches for human-computer interaction. In B. Cronin
(Ed.), Annual Review of Information Science Technology.
Volume 38 (pp. 87-143). Medford,
N.J.: Information Today.
On reserve
Reviews research guided by social and cultural theories in HCI including
activity theory and ethnomethodology, among others.
Rourke, L., Anderson, T., Garrison, D. R., & Archer, W. (2001). Methodological
issues in the content analysis of computer conference transcripts. International
Journal of Artificial Intelligence in Education, 12. http://communitiesofinquiry.com/documents/2Rourke_et_al_Content_Analysis.pdf
Some basic methodological considerations in analyzing online dialogue.
Sanderson, P. M., & Fisher, C. (1994). Exploratory sequential data
analysis: Foundations. Human-Computer Interaction, 9(3-4), 251-318.
Sythesizes the empirical undertakings of three intellectual
traditions--the behavioral, the cognitive, and the social. The fundamental
argument is that, in HCI, it is imperative that we be prepared to view our
research questions from multiple perspectives; we cannot lock ourselves
into particular research techniques and particular intellectual traditions.
Jordan, B., & Henderson, A. (1995). Interaction analysis: Foundations
and practice. Journal of the Learning Sciences, 4(1), 39-103.
Describes Interaction analysis, an interdisciplinary, video-based method for
analyzing interaction between humans and humans, and between humans and
their environment. Rooted in Situated Action Theory, this method is
well-suited to analyzing the collaborative achievement of mutual
intelligibility and social order in everyday settings.
The purpose of these two readings is to compare and contrast alternative approaches to the design of usable systems. This material is covered in ICS 667.
Mary Beth Rosson and John M. Carroll. Usability Engineering: Scenario-Based
Develoment of Human-Computer Interaction. San Francisco: Morgan Kaufmann,
2002.
ISBN: 1-55860-712-9
Read chapters 1-7. Focus on understanding Scenario-Based
Design, which takes a narrative (story-telling) approach to identifying
requirements and envisioning implications of alternative designs.
The following web based articles on Usage-Centered Design:
Alternatively, you may read the original book:
Constantine, L. L., and Lockwood, L. A. D. Software for Use: A Practical Guide to the Essential Models and Methods of Usage-Centered Design. Reading, MA: Addison-Wesley, 1999.Observe how usage-centered design takes the stance that one should work out problems in design through successive refinement of abstract models, and that design should focus on the relationship between the user and the system.
Call Number: QA76.76.A65 C665 1999.
Read Chapters 2, 4, 5, 6 for the primary methods, and chapters 3, 16-18 for other methods.
These articles fill out details in areas of particular interest to faculty.